We are committed to serving our customers not only for a sale, but during a lifetime.
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For your peace of mind, all B2C Jewels items are covered by a 1-year warranty.
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B2C Jewels is committed to offer the best price available on certified diamonds.
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At B2C Jewels, we pride ourselves on great customer service and satisfaction. Read our testimonials below, or view video testimonials on what some of our satisfied customers have to say about their experience with us. We would also love to hear from you and get your feedback.
You can also read what customers have to say about us on various online review sites.We welcome you to submit and share your experience to help other shoppers make better decisions about their future purchases.
Sarven and his team are fantastic. They are incredibly knowledgeable, highly skilled, and very professional. There is no other jeweler that I would recommend.
by Bryan B. .(New York)
B2C Jewels is a reputable and provides excellent customer services. The price is lower than some others on line jewelry. Thank you Samuels and Simons for your help to make the sales transaction goes smoothly. Your guys are great and keep up with 5 stars rating.
by Thao N. .(Fort Worth)
Good experience to buy diamond at b2c jewels. Thanks to customer service team give me advice to make decision.
by Mei .(Kent)
My boyfriend and I were searching for the highest quality diamond within our price range and we found it with B2CJewels for an excellent price. I had been doing research for a long time to know what to look for and I was a little wary of ordering online without physically seeing the diamond in real life. My 2 brothers had both bought their engagement ring diamonds from B2C Jewels which were both very good quality. So I trusted I could get the best bang for my buck and we sure did. Customer service is really quick with their response, I worked with Raymond and Ronald on the phone and through email. I asked for any images regarding about 5 different diamonds before finding the perfect one. They supplied me with ASET, idealscope and hearts and arrows pictures which helped me narrow down the
by Angela .(san diego)
As an educated consumer, I compare quality, prices and customer service. I contacted several jewelers in CA, IA (my state) and NYC, and B2C had it all. Samuel is a total asset to your company; product knowledge, experience, patience and above all, excellent customer service. The diamond is exactly what we were looking for. The ring setting, however, was not as thick/wide as what it appeared to look like online. When contacting Samuel to inform him he requested we return the full set back, without making us feel bad. And as soon as he has our $12M diamond removed from the setting, he promised to re-ship it back to us. Thank you, Samuel.
by Oscar Lima .(West Des Moines)
B2C Jewels has excellent prices and high quality products. Their staff members provide excellent customer service ensuring a smooth and pleasant experience. Thank you Samuel and Dexter for all your assistance. Regards, George...
by George Estrada .(North Bergen)
I ordered a custom engagement ring on B2C and it was FANTASTIC! My fiance was stunned by it's beauty, and I can't be any happier! The 'live chat' feature was extremely helpful during the buying/shipping process. B2C will be the first place I turn to for all of my future purchases!
by Satvik .(Edison)
We decided to purchase my diamond ring from b2c jewels based on research I had done online. Just received it in the mail yesterday & I'm very happy & satisfied. Samuel & his team were very helpful in making sure I was getting my monies worth. I was very appreciative that they didn't just sell me "whatever"; they emailed to let me know the diamond I had originally chose may not be the best one and actually took the time to pick out something better for me. Transaction was very easy, they respond right away whether via email or telephone. I would definitely recommend b2c jewels to everyone and continue to do business them. Thank you again Samuel & team. I absolutely love my diamond ring.
by Jennifer H. .(Honolulu)
We purchased an engagement ring through B2C Jewels. Their prices were more than competitive with other online sources. The bigger factor was the knowledge and service during the selection and buying process. This a big and important purchase (and phase) for any couple and therefore stressful. Jack and B2C staff were exceptionally helpful. We are on the west coast but that made no difference in the service. No matter when we called for information - morning, evening, weekend - we got a person that was familiar with our order and status. So we got instant answers. When the staff member didn't have an answer to a gemology question, they got back to us very quickly after getting to a gem expert. It was indeed a pleasure to work with this company. Thank you!
by Dave Traut .(Redmond)
I recently purchased a diamond ring from b2c jewels and I absolutely love my ring!!! Samuel and his team were very helpful and knowledgeable. The stone I had first picked out wasn't the best quality, he contacted me right away and gave me recommendations for better stones. I appreciate that they didn't sell just "anything" to me. They made sure I was getting my monies worth. Five stars for quick communication as well. They respond right away via email or telephone. Such a pleasant buying experience. I look forward to doing business with them in the future. Thank you again, Samuel and team.
by Jennifer .(HI)
Great price on a flawless diamond! I searched for a month before I decided on B2C Jewels. Thanks for the great transaction!
by Rick Thornton .(WICHITA FALLS)
Great customer service, great diamonds, great company!
by Cassandra .(Queensland)